Bougies gourmandes Glace

HOW CAN I TRACK MY ORDER?

An email containing your tracking number will be sent to you after your order has been shipped. Use this number on our site in the tracking section to follow the delivery of your order.

WHAT ARE THE DELIVERY TIMES?

Your order will be shipped within 24/48 hours of your purchase in our store.
Delivery time for air humidifiers and hygrometers to France and Europe:

- 3 to 7 days depending on the availability of our items in our European logistics centers (France, Spain, Belgium, Germany and Poland).
- In case of unavailability or insufficient stock in our European warehouses, these items will be shipped from our Asian warehouses. If applicable, the delivery time is 2 to 3 weeks.
So don't worry if your order is late in arriving, it's on its way.

CAN I RETURN MY ORDER AND GET A REFUND IF I AM NOT SATISFIED?

Yes. If you are not satisfied with your items or if you have simply changed your mind, simply return the item to us new and in its original packaging within 14 days of purchase. In this case, you will not be asked for any proof.

Please note that the return costs are your responsibility and that it is imperative to follow our return policy (available at the bottom of this page) for the proper consideration of your request. Upon receipt and inspection of the returned item, we will process your refund to the same payment method you used to place your original order.

Please also note that in accordance with our general conditions of sale, promotional or discounted items cannot be returned or exchanged.

DAMAGED OR FAULTY ITEMS?

Contact us by e-mail (via our contact page) as soon as you receive your article. To justify your request, please send us your surname/first name as well as your order number and a photo of the damaged item as an attachment. After validation, we will send you another article as soon as possible.

Do not hesitate to contact us if you have any questions or special requests regarding our products (use, operation, bulk order, etc.). Our customer service is at your entire disposal.

OUR GUARANTEES

✔️ We pay particular attention to the choice of our products.

✔️ They must be innovative and of excellent quality.

✔️ We only work with professional and qualified partners in their fields.

✔️ Our articles are tested and approved by our service.

✔️ We are expert enthusiasts and constantly renew the designs of our air humidifiers.

BY ORDERING AT MINIBRISE.COM, YOU BENEFIT FROM THESE BENEFITS AMONG OTHERS:

✔️ A 100% secure online order

✔️ The best value for money on the web

✔️ New products, advanced and innovative technologies, sales and special offers for our valued customers

✔️ Knowledgeable and professional customer support

✔️ A money-back guarantee within 14 days of purchase if you are not satisfied

✔️ All items in stock in our international warehouses and ready to ship

✔️ The majority of customers who have trusted us come back for additional purchases!